Responsible gaming: keep it 100% fun

19 June 2025

At Golden Palace Casino, gaming is about excitement, entertainment – and knowing when to take a break.

We believe that the best play is smart play. That’s why we’re committed to offering a safe, responsible gaming environment for all our players. Whether you spin, bet, or roll, this is your space to stay in control – and keep the fun going, your way.

Why responsible gaming matters

Gaming should always feel good. If it doesn’t – if it starts to feel like pressure or a problem – we’re here to help.

With just a few clicks, you can set your limits, take a break, or stop altogether. No judgment, no hassle – just tools to help you play responsibly.

Stay in control: your options

Here’s how you can take control of your gameplay at any time:

1 Set deposit limits

Decide how much you want to spend per day, week or month. You stay in control – always.

Set a limit

2 Take a short break (self-suspension)

Need a pause? You can temporarily suspend your account for 1, 7 or 30 days. During that time, you won’t be able to log in or play.

3 Activate temporary self-exclusion

Want to stop for a longer period? You can block your account by 6 months. During this period, you will not be able to cancel this exclusion. Once this 6-month period is over, you will have to manually authorise yourself to play again inside your player account.

Exclude myself

4 National exclusion (EPIS)

You can also request full exclusion via the Belgian government’s EPIS system. This blocks access to all licensed online casinos and betting platforms in Belgium.

Set a permanent ban

Extra support (just in case)

If you’re feeling overwhelmed, or you’re worried about your gaming habits, you’re not alone. You can reach out to these professional organisations:

Aide aux joueurs: For players in Wallonia and Brussels
Gokhulp: For players in Flanders

Your well-being comes first.

Play smart, play safe

Golden Palace Casino is licensed by the Belgian Gaming Commission – and we take responsible gaming seriously. Our platform is built to protect you and help you enjoy the game without losing control.

Because when you’re in control, gaming stays 100% fun.

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